3Bears logo
3Bears logo

All articles

The 10 most frequently asked questions

1. What are the shipping costs and delivery times?

Shipping details by country:. 1. Shipping to Great Britain:. 2. Shipping to Germany:. 3. Shipping to Austria:. 4. Shipping to Switzerland:. 5. Shipping to Netherlands:. 6. Shipping to EU:. Countries:  Italy, Luxembourg, Denmark, France, Croatia, Lith

2. What payment options do you offer?

We offer the following payment methods: Credit Card (Visa, Mastercard, Maestro, Union Pay), PayPal, Shop Pay, Google Pay and Klarna Pay Now.

3. How do I cancel my order?

Unfortunately it is not currently possible to cancel orders for Great Britain. To ensure that the 3Bears porridge package finds its way to a breakfast table as quickly as possible, all orders are transferred to our logistics bears very quickly. If th

4. Where is my order?

Once your order is fulfilled you will receive a Shipping Confirmation email with a tracking link which you can use to track the status of your shipment. Alternatively, you can track your order by entering the email address you used to place the order

5. How do I return an order?

If there is a problem with your order, you can return it to us. Within 14 days of receipt, you can exercise your statutory right of withdrawal and return the order to us. Please note that all products must be complete, unopened and in their original

6. How long is the best before date for 3Bears Porridge?

After production and packaging, our porridge has a maximum shelf life of 12 months. That's why we guarantee you have at least 3 months to eat your porridge. We ship our goods according to the usual FIFO (First In - First Out) principle, so one batch

7. In which supermarkets can I buy 3Bears Porridge?

Our products can already be found on supermarket shelves across German and we are working hard to bring them to UK. In Germany, Austria and Switzerland we are currently available in selected branches of EDEKA, REWE, Müller, dm, famila, real, Globus,

8. What is the difference between Overnight Oats and Porridge?

Our five overnight oat varieties are perfect for cold preparation as overnight oats. We do not recommend preparing them as warm porridge, as the natural fruit flavour is easily "cooked away" this way. Our overnight oat varieties simply taste best col

9. Can I also prepare the Overnight Oats as Porridge?

We do not recommend preparing our five overnight oats varieties as warm porridge, as the natural fruit flavour is easily "cooked away" this way. Our overnight oats varieties simply taste best cold and we have tailored the recipes specifically to be p

10. Is the Overnight Oats jar dishwasher and microwave safe?

Our Overnight Oats glass is dishwasher safe. However, to ensure a longer lifespan and to preserve the print, we would recommend gently hand washing it and making sure not to leave the lid in water for long periods. Our glasses are suitable for the mi