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I cannot add products to the shopping cart

Our online shop uses JavaScript and pop-ups to display content. You can activate these two options in the settings of most browsers. If this does not solve the problem, make sure that your browser is updated to the latest version. Alternatively, you

Why does my free gift suddenly disappear after redeeming a discount code?

Would you like to benefit from our great offer and receive one free gift for purchases of €50 or more, or two free gifts for purchases of €70 or more? Please check whether the value of the goods is still €50 or €70 or more after redeeming a discount

How do I receive my free gift?

For orders to Germany and Austria, we offer one free gift for a final purchase value (after deducting a discount code) of 50 € and two free gifts for orders of 70 € or more. If you want to take advantage of this great offer, all you have to do is add

Why do I suddenly have to pay shipping costs after redeeming a discount code?

Would you like to benefit from our great offer and receive free shipping for purchases over 39€? Please check whether the value of the goods is still 39€ or more after redeeming a discount code. In this case, we will be happy to cover the shipping co

Why didn't I receive a free gift?

We periodically offer promotions where we include a free gift with your order. This is usually communicated through our marketing. The free gift is a limited promotion and will be awarded at the discretion of 3Bears. The customer has no legal right t